Returns & Exchanges
At Drap Store, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned garments must be in their original condition, unworn, and with all tags still attached.
Return Process
- 1.Initiate Your Request
Log into your Drap Store account and select the items you wish to return from your recent orders to generate a return authorization.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Ship the Parcel
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.